Etech’s worldwide centers – Onshore, Nearshore, and Offshore, possess the abilities to customise the solution that greatest in good shape all your demands. With Etech’s world outreach, Etech is often available to assistance your buyers and produce steady Extraordinary ordeals.
a gaggle of devoted leaders inside the Speak to Middle industry who will be keen about producing a extraordinary big difference for our
About us Etech provides next-generation BPO alternatives. a world minority-owned small business, Etech has designed and trademarked how to turn your data into strategic insights. Leveraging the power of artificial in addition human intelligence Etech boosts education and coaching to concentrate on crucial behaviors generating enhanced buyer activities and shareholder price. Etech launched in 2003 with only four hundred personnel and only one Get in touch with Heart in Nacogdoches, Texas.
Etech is really an omnichannel customer engagement options company for several of the earth’s primary and many highly regarded makes. The experience Etech has received across a wide array of enterprise verticals enables us to continuously provide Outstanding, particular buyer ordeals.
find out more existence At Etech Etech thinks in Doing the job challenging and participating in really hard and strives for making workforce feel empowered and confident in The work They're undertaking.
At QEval, we’re devoted to aiding Get hold of centers improve their functionality via crystal clear, actionable insights. Our performance analytics reviews offer you a thorough breakdown of agent activities, client interactions, and operational bottlenecks, so you can make knowledgeable selections that bring about measurable advancements. With QEval, you don’t just get reports—you receive the resources and recommendations to act on them.
Etech’s innovative technology options and expert leaders have an understanding of your small business desires and recognize the strategic insights your brand name really should travel results.
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The mix of treatment, believe in and energy brought on the organization is exactly what can make the tradition at Etech exclusive. Our CEO usually states, “If we manage our people, the figures will manage them selves.”
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meet up with Malisha, a shining star on our customer support workforce! From tackling responsibilities to making the most of enjoyment crew activities, Malisha is aware how to maintain the balance in between perform and Participate in. Her good Perspective and team spirit make her a Pleasure to operate with.
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Listed here are just a few crucial functions of what we offer: ✅ Detailed insights into agent overall performance by means of thorough analytics